Shipping & Returns

Shipping Information

We work hard to ship your order as quickly as possible. Orders are processed within 1–2 business days, and you’ll receive tracking information as soon as your package is on the way. Shipping times vary based on your location and the shipping method selected at checkout.

Where We Ship

We currently ship within the United States.

Shipping Rates

Shipping rates are calculated at checkout based on the weight of your order and your location.

Returns & Refunds

We want you and your pup to be happy with your purchase. If you have any issues with your order, please reach out to us at support@happywaldo.com within 30 days of receiving your product.

Eligibility for Returns

Because we offer consumable products, returns must be unopened and unused. If your product arrives damaged or there is an issue with your order, we will make it right.

Refunds

Refunds are processed back to your original form of payment once your return is received and inspected. Please allow 3–5 business days for the refund to appear on your account.

Questions?

Email us anytime at support@happywaldo.com and we’ll be happy to help.